At PMI, our project experience spans a wide range of medical
specialties and therapeutic areas with clients that range
from privately-held, early-stage companies to large public
companies, to medical centers and private practitioners. We
measure our success by the fact that the majority of our project
work comes from repeat business (51%) or industry referrals
(40%) as well as by the positive
feedback we have received from our clients.
Reasons clients say they like working with PMI:
Priority Service. We make each client’s
project our first priority. Through careful selection of PMI
project team members and our investment in management systems
and technology, we aim for excellence in communication, efficiency
in processes and results orientation. Our clients’ success
is our success.
Extensive Experience. By choosing PMI, our
clients benefit from our more than 30 years’ related
experience in the medical device, biotechnology and pharmaceutical
industries. Throughout our history, our broad clinical study
experience, strong investigator relationships and procedural
efficiencies facilitate our ability to anticipate program
risks and develop appropriate contingency plans.
Proven Performance. Our clients value our
ISO 9001:2008 certification as evidence of our formal commitment
to providing quality services. The feedback we receive from
FDA/client audits and our client and site surveys further
confirms an overall high level of satisfaction with our performance.
Responsiveness. We strive to anticipate
and plan for issues that arise in our projects. Our streamlined
internal communication and decision-making structure combines
efficiently with our technology applications, allowing us
to respond quickly to changes in project plans.
Professionalism. We endeavor to be professional
in our work as well as in our verbal and written communications,
whether with sponsors, colleagues, study sites or regulatory
agencies. Responding to our clients with integrity, dignity
and understanding is part of our corporate culture.
Accountability. Our project commitments
are important to us. We make every effort to do what we say
we will do, when we say we will do it. Our management reporting
systems help us carefully track and accurately document our
project timelines, milestones and budget.